Hughes is the leader in crew transport, servicing Australia’s leading passenger airlines, cargo airlines and cruise lines for more than half a century. It is the foundation of our business, a business that has thrived on the cornerstones of privacy, reliability and quality.
Setting the standard in crew transport for over 50 years
Australia’s Largest Chauffeur Service
Full GPS Tracking On Vehicles
Here To Help 24 Hours A Day
Over 115 years Experience
Large Events & Conferences Experts
Courteous & Reliable Chauffeurs
At Your Service
When reliable, professional crew transport. trust Hughes, the industry leader in crewing.
Here’s what you can expect with Hughes Crewing:
- An experienced crewing team to keep your crew moving.
- Professional, courteous drivers and a high-standard of vehicle quality, safety and cleanliness.
- A reliable, on-time service.
- The latest technology to live track your vehicle
- State-of-the-art robotics infrastructure tracking your crew’s flights to ensure our drivers are up to date with the latest flight information and are aware of delays or early arrivals to mitigate unnecessary delays.
- Simple, efficient booking processes.
- A dedicated crew portal to view and manage your bookings with ease
- Friendly, experienced customer service, 24/7
Simple finance and accounting
All crew transport is service on a 30-day account, with detailed invoicing and reporting in an automated and customisable format, to make it easy to keep tabs on your transport expenses.
The Hughes Crew Vehicle Tracking App
The Hughes Crew Vehicle Tracking App allows your crew members to live track their vehicle without sharing personal information. You’ve always had this view through your client app, but now your crew members on the ground can too.
All your crew members have to do is download the app and live track their vehicle, by simply entering their surname and flight number. They don’t need to share any other personal information – it’s that easy!
And if they need to contact their driver or our 24/7 customer service team, they can call directly through the app, which uses masked number encryption, so no numbers are exchanged.
With Hughes, it’s all about comfort, ease, reliability and safety – and the Hughes Crew Tracking App is another way we deliver on these promises.
All your transport in one place with the Hughes Crew Portal
Live track your vehicle, manage, modify or cancel bookings and instantly make new ones in the palm of your hand with the Crew Portal.
Managing your crew’s transport has never been easier.
Crewing FAQs
What vehicles will our crew be serviced with?
Hughes operates all vehicle types, from sedans to large coaches. Our executive sedans include Mercedes E-Class, Audi A6, BMW 5-Series, Genesis and Holden Caprice. We have a large fleet of premium sedans, including BMW 7 Series, Mercedes S Class and Audi A8, meaning your crew are often travelling in the most premium comfort in ground transport. with Mercedes V-Class as our people mover option and a range of buses including Mercedes Sprinter for larger movements.
How will my crew track their vehicle?
The Hughes Crew Tracking App, available on iOS and Android, allows crew to login using their surname or crew ID and matches their flight number to identify a corresponding record in our system. The system will then display the live tracking link up to 30 minutes prior to the designated pickup time. Crew are able to phone the driver should they have any queries, using an encrypted number, ensuring privacy for both the crew member and driver.
What areas does Hughes service?
Hughes services 15 locations across the country, including:
- Adelaide
- Alice Springs
- Brisbane
- Cairns/Port Douglas
- Canberra
- Darwin
- Gold Coast
- Hobart
- Launceston
- Melbourne
- Newcastle
- Perth
- Sunshine Coast
- Townsville
- Sydney
How does Hughes manage flight delays or early arrivals?
Our centralised Fleet Control Centre is constantly tracking flights using state-of-the-art robotics infrastructure, that is continuously scanning online flight data. This information is fed into our live dispatch system and ensures our drivers are up to date with the latest flight movements and able to accommodate early or delayed flight arrivals to mitigate any disruption to crew transport.
Australia’s oldest and only nationwide chauffeur service
With offices around Australia, we keep you moving across the country. Alongside our luxury airport and A to B transfers, we offer tour services to see the sights in style, using one of our suggested itineraries or choosing your own adventure.
Find out more about our locations and the services on offer.
We’re here to help!
Our friendly Customer Service Team are on hand 24/7 to answer enquiries and keep you moving. You can contact us directly on 1300 615 165, at [email protected] or leave your details below, and we’ll be in touch.
For email enquiries
For enquiries within Australia
For global enquiries
