Adelaide

  • Domestic: Bottom of Escalators (Ground Floor) in the Arrivals Hall.
  • International: Outside arrival hall doors near Exit.

Brisbane

  • Domestic: Bottom of the escalators in the arrivals area between baggage carousels and check in.
  • International: In the arrivals hall, near the Coffee Club.

Cairns

  • Domestic: Carousel appropriate to flight in Baggage Reclaim Hall.
  • International: Directly ahead in the Arrivals Hall.

Canberra

  • Domestic: Bottom of the escalators in the arrivals area before the baggage carousels.
  • International: Bottom of the escalators in the arrivals area before the baggage carousels.

Darwin

Domestic: Our chauffeurs will await you at the bottom of the escalator prior to baggage collection. If we are unable to locate you, our chauffeur will then move to the baggage collection area and await your arrival.

International: After collecting luggage, clear Customs & Immigration and proceed to the arrivals hall. Our chauffeurs wait at the doors just inside the main terminal building. Do not exit the terminal prior to locating your chauffeur.

Gold Coast

  • Domestic: Directly ahead as you exit the terminal in to the public area.
  • International: Directly ahead as you exit the terminal in to the public area.

Hobart

  • Domestic: Near the baggage carousels and Tasmanian Devil sculpture.

Launceston

  • Domestic: Next to the baggage carousel for your corresponding flight.

Melbourne

Domestic Terminal (1)

Qantas
For flights landing on gates 1-12, the Chauffeur Meeting Point is located in front of baggage carousel 1, next to the car rental area.
Flights landing on gates 13-24, the Chauffeur Meeting Point is located in front of baggage carousel 4.

Domestic Terminal (3)
Virgin
Bottom of the Virgin escalators.

Domestic Terminal (4)
Jetstar / Tiger / Regional
Chauffeurs wait at the exit door after passengers collect baggage

International Terminal (2)

Once you have passed through customs you will exit to either Gate A or B.

Gate A –
Directly outside Gate A between the Optus Mobile Store and Hudson’s

Gate B –
Exit gate to the right and walk ahead, meet between Optus Mobile Store and Hudson’s

Buses & Coaches

All vehicles with 8 seats or over.
The chauffeur will wait in the holding bay near the airport until the flight lands. The chauffeur will call the main contact and confirm the pick up bay at the airport. Coach Bay is the Blue Zone, Group & Charter located opposite Virgin and International arrivals. Contact 03 9403 1900 for urgent assistance.

Perth

Please look out for our driver with your name sign – call our office in the event you cannot locate the Driver.

Domestic Terminal (1)

Virgin
Inside the Arrivals Hall – Bottom of the Escalator

Domestic Terminal (2)

REX & Regional
Inside the Arrivals Hall – Near the cafe

Domestic Terminal (3)

Qantas / Jetstar
T4 Terminal Inside the Arrivals Hall – Bottom of the Escalator

Domestic Terminal (4)

Qantas / Jetstar
T4 Terminal Inside the Arrivals Hall – Bottom of the Escalator

International Terminal (1)

All International except Qantas
Inside the Arrivals Hall near silver rail

International Terminal (3)

Qantas
T3 Terminal Inside the Arrivals Hall

Sunshine Coast

  • Domestic: Baggage carousel for corresponding flight.

Sydney

Domestic Terminal (2)

Virgin / Jetstar / Regional
Kerbside outside of baggage carousel five.

Domestic Terminal (3)

Qantas
Exit the terminal from carousel two, turn left and walk past valet to the kerbside pickup area.

International Terminal (1)

Arrivals area at the corresponding gate – Meeting Point A or B, depending which you are closest to.