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When it comes to choosing ground transportation, the decision can significantly impact your travel experience. At Hughes, we prioritise professionalism, reliability and comfort, setting us apart from standard rideshare services. Let’s explore the key differences between Hughes Chauffeur Service and rideshare options to help you make an informed choice.

Service Availability

  • Rideshare: On-demand service, next available driver, varying availability, prone to driver cancellations.
  • Hughes: Pre-booked service – up to two hours prior – ensuring a professionally trained and timely Hughes

Driver Standards

  • Rideshare: Drivers are the next available, with no guaranteed training, standardisation or professional comportment.
  • Hughes: Professional chauffeurs, dressed in signature navy blue uniforms, trained in safety, customer service and defensive driving, and thoroughly vetted with background checks.

Vehicle and Ride Quality

  • Rideshare: Wide variance in vehicle type, quality and cleanliness.
  • Hughes: Immaculate cars, premium-grade vehicles, guaranteed cleanliness and complimentary bottled water.

Added Services

  • Rideshare: Basic service with no added amenities.
  • Hughes: Luggage assistance, optional trailers and baby seats, option to book by the hour or opt for a guided city tour.

Pricing

  • Rideshare: Prices can surge dramatically based on demand, weather and other factors.
  • Hughes: No surge pricing. Steady, predictable and predetermined rates.

Wait Times

  • Rideshare: Offers 2 minutes of wait time before additional charges apply.
  • Hughes: Offers 15 minutes of complimentary wait time for regular pick-ups and up to 45 minutes for international airport pick-ups.

Choosing Hughes means opting for a consistent, professional and premium travel experience. Whether it’s the reliability of a pre-booked service, the professionalism of our chauffeurs or the added comforts we provide, Hughes stands out as the superior choice for discerning travellers.

For more information about our services and commitment to safety, visit Hughes’ website.